Organizations often face challenges in communicating with diverse audiences, whether they’re citizens, customers, or employees. These challenges include language barriers, limited digital access, and reluctance to engage with unfamiliar digital tools. mAIté bridges these gaps by providing personalized, verified information in a way that’s easy to access and understand. With mAIté, organizations can reduce redundant interactions, foster trust, and ensure their audience gets the answers they need, instantly and reliably.
Tailored solutions
Public organisations
Public institutions often face overwhelming demands from citizens who struggle to navigate complex administrative systems. mAIté streamlines communication by providing accurate, multilingual guidance directly to citizens via mobile messaging. This reduces the administrative burden on front-line workers, allowing them to focus on critical tasks. By improving access to verified public information, mAIté helps public organisations build trust and deliver better services to citizens.
Key benefits for public organisations
- Reduce time spent handling repetitive inquiries.
- Provide clear, consistent information in about 30 languages.
- Enhance citizen satisfaction and accessibility to services.
Multinational organisations
For multinational companies, managing employee needs across borders is a significant challenge, especially when local administrative systems and language barriers come into play. mAIté provides these organisations with a reliable channel to offer tailored administrative information to expats, foreign employees, and local teams. Whether it’s guidance on tax filing, residency, or healthcare, mAIté ensures employees have the information they need, reducing confusion and delays.
Key benefits for multinational organisations
- Deliver personalised, location-specific guidance to employees.
- Reduce HR workload by automating responses to common administrative questions.
- Improve employee experience with instant, trustworthy support.
Organisations with a mobile workforce
For companies with a workforce constantly on the move—such as logistics, construction, or maintenance sectors—accessing administrative information can be a challenge. These workers may lack access to computers during the day or be reluctant to engage with complex digital systems. mAIté provides simple, mobile-first solutions to ensure they can access essential information quickly, without interrupting their workflow.
Key benefits for mobile workforce organisations
- Provide easy access to information through WhatsApp or SMS.
- Save time by reducing unnecessary back-and-forth with HR or management teams.
- Ensure employees feel supported with clear, reliable guidance on administrative tasks.
Why choose mAIté for your organisation?
Time-saving efficiency
mAIté reduces repetitive inquiries by providing accurate, up-to-date information instantly, freeing up organisational resources for higher-value tasks.
Tailored to your needs
mAIté personalises responses based on the user’s role, location, and language, ensuring relevance and clarity every time.
Trustworthy and reliable
All information is verified and sourced from official channels and enterprise knowledge management systems, ensuring accuracy and reducing miscommunications with users or employees.
Accessible and familiar
With no app installation required, mAIté operates on platforms people already use, increasing adoption and minimizing resistance to new technologies.
Privacy and security you can rely on
mAIté prioritizes user privacy and complies with EU data protection regulations. No personal data is stored, giving organizations confidence in providing a secure experience for users and employees alike.
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Contact us should you want more information on our offer or schedule a demo. Contact us on our LinkedIn page.