For decision-makers
Every unanswered question is a signal.
When thousands of people ask the same thing in the same week, that is not noise. It is a service telling you where it fails. mAïté turns conversations into anonymised, aggregated insight about what people genuinely struggle with.
Tailored solutions
Insight for decision makers.
Policymakers improving public services
See which procedures generate confusion, which populations are underserved, and which communications are not landing, before it shows up as a complaint statistic.
Key benefits
- Evidence of where citizens get stuck
- Coverage gaps by language and demographic
- Measure whether a fix actually worked
Commercial companies seeking user data
Understand what your customers are asking for in their own words, aggregated across languages and channels, without touching an individual identity.
Key benefits
- Demand signals in real language
- Trends across markets and languages
- Fully anonymised, never personal data
Why decision makers choose mAïté
From conversation to decision.
Data-backed insights
Decisions grounded in what people actually asked, at volume, rather than in anecdote.
Pain point diagnosis
Pinpoint the exact step in a procedure where people abandon or ask for help.
Proactive improvement
Spot a rising question in week one instead of a backlog in month six.
Ethical and privacy-focused
Aggregation and anonymisation happen before anyone sees a number.
Privacy and security you can trust
Insight never comes at the cost of the people who generated it. Conversations are anonymised at the source and reported only in aggregate: there is no individual profile to request, resell or leak. mAïté is designed against GDPR, NIS2 and the AI Act, and the same guarantee is given to the citizen and to the organisation reading the dashboard.
Leave a message.
We would like to hear from you, whether you represent a public body, an employer, or simply want to know when mAïté arrives in your area.
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