For organisations
The same question, asked ten thousand times.
Every organisation that communicates with a large or diverse public faces the same drain: front-line staff repeating the same explanations, in the wrong language, at the wrong hour, while the complex cases wait. mAïté takes the repetition.
Tailored solutions
Three ways organisations use mAïté.
Public organisations
Municipalities, social services and public agencies carry a duty to be understood by everyone they serve, including residents who do not share the administration's language or its assumptions.
Key benefits
- Fewer repetitive calls and counter visits
- Consistent answers across every channel
- Service in 20+ languages without hiring for each
Multinational organisations
When policies, benefits and internal procedures cross borders, information fragments. Employees end up asking colleagues instead of reading the intranet nobody can find.
Key benefits
- One answer, correct in every country
- HR and support freed from repeat questions
- Internal knowledge reachable in any language
Organisations with a mobile workforce
Construction, logistics, care and field services employ people who are rarely at a desk and often not on the corporate network at all.
Key benefits
- Reachable on WhatsApp and SMS, no install
- Answers during a break, not during office hours
- Works on any phone, however old
Why choose mAïté
What your organisation gets.
Time-saving efficiency
Repetitive enquiries are absorbed, so your people handle the cases that need judgement.
Tailored to your needs
mAïté is grounded in your own procedures and documents, not a generic knowledge base.
Belgian depth, portable architecture
Specialised in the Belgian administrative landscape, on an interoperable base that extends to other regions and countries without a rebuild.
Trustworthy and reliable
Answers come from your official sources, so nobody is invented an exception.
Accessible and familiar
It reaches people through the messaging apps they already use every day.
Privacy and security you can rely on
GDPR, NIS2 and AI Act compliance are built into the architecture, not added later.
Leave a message.
We would like to hear from you, whether you represent a public body, an employer, or simply want to know when mAïté arrives in your area.
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